Atlassian Jira Ticket API Response Example

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Atlassian Jira API provides the comprehensive response to build the customized report.

It contains the core elements like key, id, issuetype, reporter, creator, assignee, status, progress, labels, created, updated, summary and description.

In addition, it also contains information for the issue links as well as parent ticket.

Following is the response example for the issue ticket.

Note that below only contains the issue tickets only - meaning other response is not included.

{
    "expand": "operations,versionedRepresentations,editmeta,changelog,customfield_11121.requestTypePractice,renderedFields,customfield_11206.properties",
    "id": "91445",
    "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issue\/91445",
    "key": "BEE-2328",
    "fields": {
        "statuscategorychangedate": "2024-06-03T17:42:30.678-0700",
        "parent": {
            "id": "91438",
            "key": "BEE-2321",
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issue\/91438",
            "fields": {
                "summary": "ODX Tasks - 2024 Q2",
                "status": {
                    "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/status\/10001",
                    "description": "",
                    "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/images\/icons\/statuses\/open.png",
                    "name": "To Do",
                    "id": "10001",
                    "statusCategory": {
                        "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/statuscategory\/2",
                        "id": 2,
                        "key": "new",
                        "colorName": "blue-gray",
                        "name": "To Do"
                    }
                },
                "priority": {
                    "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/priority\/4",
                    "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/images\/icons\/priorities\/minor.svg",
                    "name": "Minor",
                    "id": "4"
                },
                "issuetype": {
                    "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issuetype\/10000",
                    "id": "10000",
                    "description": "A big user story that needs to be broken down. Created by JIRA Software - do not edit or delete.",
                    "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/universal_avatar\/view\/type\/issuetype\/avatar\/10507?size=medium",
                    "name": "Epic",
                    "subtask": false,
                    "avatarId": 10507,
                    "hierarchyLevel": 1
                }
            }
        },
        "customfield_11160": null,
        "customfield_11161": null,
        "customfield_11162": null,
        "customfield_11164": null,
        "customfield_11165": null,
        "fixVersions": [],
        "customfield_11166": null,
        "customfield_11200": null,
        "customfield_11168": "2024-06-03T01:40:26.036-0700",
        "customfield_11201": null,
        "resolution": null,
        "customfield_11169": null,
        "customfield_11203": null,
        "customfield_10500": null,
        "customfield_10900": null,
        "lastViewed": "2024-06-12T15:31:58.488-0700",
        "customfield_10100": null,
        "priority": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/priority\/10003",
            "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/images\/icons\/priorities\/trivial.svg",
            "name": "Undecided",
            "id": "10003"
        },
        "labels": [],
        "aggregatetimeoriginalestimate": null,
        "timeestimate": null,
        "versions": [],
        "issuelinks": [
            {
                "id": "83472",
                "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issueLink\/83472",
                "type": {
                    "id": "10003",
                    "name": "1. Relates",
                    "inward": "relates to",
                    "outward": "relates to",
                    "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issueLinkType\/10003"
                },
                "inwardIssue": {
                    "id": "90984",
                    "key": "PM-2592",
                    "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issue\/90984",
                    "fields": {
                        "summary": "[GumGum] Separate config for AVOD Content",
                        "status": {
                            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/status\/10746",
                            "description": "",
                            "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/images\/icons\/statuses\/generic.png",
                            "name": "In Development",
                            "id": "10746",
                            "statusCategory": {
                                "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/statuscategory\/4",
                                "id": 4,
                                "key": "indeterminate",
                                "colorName": "yellow",
                                "name": "In Progress"
                            }
                        },
                        "priority": {
                            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/priority\/3",
                            "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/images\/icons\/priorities\/major.svg",
                            "name": "Major",
                            "id": "3"
                        },
                        "issuetype": {
                            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issuetype\/10000",
                            "id": "10000",
                            "description": "A big user story that needs to be broken down. Created by JIRA Software - do not edit or delete.",
                            "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/universal_avatar\/view\/type\/issuetype\/avatar\/10507?size=medium",
                            "name": "Epic",
                            "subtask": false,
                            "avatarId": 10507,
                            "hierarchyLevel": 1
                        }
                    }
                }
            }
        ],
        "assignee": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/user?accountId=62e99a2b5111209f4fde5d89",
            "accountId": "62e99a2b5111209f4fde5d89",
            "emailAddress": "kyungtaekim@odkmedia.net",
            "avatarUrls": {
                "48x48": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62e99a2b5111209f4fde5d89\/ddde2807-092d-46cd-8ea7-e19a4d1bcbbd\/48",
                "24x24": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62e99a2b5111209f4fde5d89\/ddde2807-092d-46cd-8ea7-e19a4d1bcbbd\/24",
                "16x16": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62e99a2b5111209f4fde5d89\/ddde2807-092d-46cd-8ea7-e19a4d1bcbbd\/16",
                "32x32": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62e99a2b5111209f4fde5d89\/ddde2807-092d-46cd-8ea7-e19a4d1bcbbd\/32"
            },
            "displayName": "Teddy(KyungTae Kim)",
            "active": true,
            "timeZone": "Asia\/Seoul",
            "accountType": "atlassian"
        },
        "status": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/status\/10636",
            "description": "this issue is reviewing",
            "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/images\/icons\/statuses\/generic.png",
            "name": "In Review",
            "id": "10636",
            "statusCategory": {
                "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/statuscategory\/4",
                "id": 4,
                "key": "indeterminate",
                "colorName": "yellow",
                "name": "In Progress"
            }
        },
        "components": [],
        "customfield_11142": null,
        "customfield_11143": null,
        "customfield_11144": null,
        "customfield_11139": null,
        "customfield_10600": {
            "hasEpicLinkFieldDependency": false,
            "showField": false,
            "nonEditableReason": {
                "reason": "PLUGIN_LICENSE_ERROR",
                "message": "The Parent Link is only available to Jira Premium users."
            }
        },
        "aggregatetimeestimate": null,
        "creator": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/user?accountId=62cb84fa078104d0866c7a6f",
            "accountId": "62cb84fa078104d0866c7a6f",
            "avatarUrls": {
                "48x48": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/48",
                "24x24": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/24",
                "16x16": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/16",
                "32x32": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/32"
            },
            "displayName": "Seongtaek Kim",
            "active": true,
            "timeZone": "America\/Los_Angeles",
            "accountType": "atlassian"
        },
        "subtasks": [],
        "customfield_11130": null,
        "customfield_11131": null,
        "reporter": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/user?accountId=62cb84fa078104d0866c7a6f",
            "accountId": "62cb84fa078104d0866c7a6f",
            "avatarUrls": {
                "48x48": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/48",
                "24x24": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/24",
                "16x16": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/16",
                "32x32": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/62cb84fa078104d0866c7a6f\/884a8794-0b92-4f83-bafd-735e8ea6dc9c\/32"
            },
            "displayName": "Seongtaek Kim",
            "active": true,
            "timeZone": "America\/Los_Angeles",
            "accountType": "atlassian"
        },
        "customfield_11133": null,
        "aggregateprogress": {
            "progress": 0,
            "total": 0
        },
        "customfield_11134": null,
        "customfield_10200": "1|i02qnv:",
        "customfield_11135": null,
        "customfield_11137": [
            {
                "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/user?accountId=610cbdd1ae72b2006f7c8cb9",
                "accountId": "610cbdd1ae72b2006f7c8cb9",
                "emailAddress": "jihyeyoo@odkmedia.net",
                "avatarUrls": {
                    "48x48": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/610cbdd1ae72b2006f7c8cb9\/509bb4cd-2335-4e29-b981-b9cccda9a3a1\/48",
                    "24x24": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/610cbdd1ae72b2006f7c8cb9\/509bb4cd-2335-4e29-b981-b9cccda9a3a1\/24",
                    "16x16": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/610cbdd1ae72b2006f7c8cb9\/509bb4cd-2335-4e29-b981-b9cccda9a3a1\/16",
                    "32x32": "https:\/\/avatar-management--avatars.us-west-2.prod.public.atl-paas.net\/610cbdd1ae72b2006f7c8cb9\/509bb4cd-2335-4e29-b981-b9cccda9a3a1\/32"
                },
                "displayName": "Jihye Yoo",
                "active": true,
                "timeZone": "America\/Los_Angeles",
                "accountType": "atlassian"
            }
        ],
        "progress": {
            "progress": 0,
            "total": 0
        },
        "votes": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issue\/BEE-2328\/votes",
            "votes": 0,
            "hasVoted": false
        },
        "issuetype": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issuetype\/3",
            "id": "3",
            "description": "A task that needs to be done.",
            "iconUrl": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/universal_avatar\/view\/type\/issuetype\/avatar\/10518?size=medium",
            "name": "Task",
            "subtask": false,
            "avatarId": 10518,
            "hierarchyLevel": 0
        },
        "timespent": null,
        "customfield_11120": null,
        "project": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/project\/12515",
            "id": "12515",
            "key": "BEE",
            "name": "BE Labs",
            "projectTypeKey": "software",
            "simplified": false,
            "avatarUrls": {
                "48x48": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/universal_avatar\/view\/type\/project\/avatar\/11719",
                "24x24": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/universal_avatar\/view\/type\/project\/avatar\/11719?size=small",
                "16x16": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/universal_avatar\/view\/type\/project\/avatar\/11719?size=xsmall",
                "32x32": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/universal_avatar\/view\/type\/project\/avatar\/11719?size=medium"
            }
        },
        "customfield_11121": null,
        "customfield_11122": [],
        "customfield_11123": null,
        "aggregatetimespent": null,
        "customfield_11125": null,
        "customfield_10700": "{}",
        "resolutiondate": null,
        "workratio": -1,
        "watches": {
            "self": "https:\/\/ondemandkorea.atlassian.net\/rest\/api\/2\/issue\/BEE-2328\/watchers",
            "watchCount": 3,
            "isWatching": false
        },
        "customfield_11190": null,
        "customfield_11191": null,
        "created": "2024-05-31T06:26:41.720-0700",
        "customfield_11230": null,
        "customfield_11231": null,
        "customfield_11198": null,
        "customfield_11199": null,
        "customfield_11232": null,
        "customfield_11228": null,
        "customfield_11229": null,
        "updated": "2024-06-13T01:28:16.965-0700",
        "customfield_11182": null,
        "customfield_11183": null,
        "customfield_11184": null,
        "timeoriginalestimate": null,
        "customfield_11185": null,
        "description": ".",
        "customfield_11186": null,
        "customfield_11187": null,
        "customfield_11220": null,
        "customfield_11221": null,
        "customfield_11188": null,
        "customfield_11189": null,
        "customfield_11215": null,
        "customfield_11216": null,
        "security": null,
        "customfield_11217": null,
        "customfield_10007": [
            {
                "id": 923,
                "name": "2024-Q2-Sprint2",
                "state": "active",
                "boardId": 233,
                "goal": "",
                "startDate": "2024-06-02T16:00:09.657Z",
                "endDate": "2024-06-15T01:00:00.000Z"
            }
        ],
        "customfield_10800": null,
        "customfield_11218": "Please see below Google Doc for instruction on creating IT-Request Jira Ticket.\r\nhttps:\/\/docs.google.com\/document\/d\/1HeW6bpAO4b07kyYj3tmcQQxmioD7xMC_\/edit?usp=sharing&ouid=117034110988324058523&rtpof=true&sd=true",
        "customfield_10008": "BEE-2321",
        "customfield_11219": null,
        "summary": "Separate config for AVOD Content",
        "customfield_11171": null,
        "customfield_11172": null,
        "customfield_11174": null,
        "customfield_11176": null,
        "customfield_11210": null,
        "customfield_11178": null,
        "customfield_11211": null,
        "customfield_10002": null,
        "customfield_11212": null,
        "customfield_11213": null,
        "customfield_10004": null,
        "customfield_11204": "",
        "customfield_11205": 0,
        "customfield_11206": null,
        "environment": null,
        "customfield_11207": null,
        "customfield_11208": null,
        "customfield_11209": null,
        "duedate": null
    }
}
Tags Atlassian Jira Jira Jira API Jira API Response Linked Issues Parent Ticket Facebook X
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